Expert Systems Applications

What is an expert system?

Expert Systems and Applications are computer-based decision-making systems that are interactive, reliable, and based on facts and heuristics to solve problems in real-time. Problems related to complex decision-making processes. A person with this intelligence and expertise is considered at the pinnacle of their profession. Expert systems are designed to solve the most complex problems that can occur in any given situation. Problems with a specific domain are complex in nature.

Artificial Intelligence Expert System

Expert Systems and Applications
Expert Systems and Applications Credit : Freepik

It is now possible to solve many problems with AI expert systems that would otherwise require a human expert. Several experts have contributed to the creation of this knowledge. A knowledge domain can be represented and reasoned about with the help of artificial intelligence and expert systems. Today’s expert systems are the predecessors to yesterday’s artificial intelligence, deep learning, and machine learning systems.

Reference Article : What is Artificial Intelligence (AI)? Discover the Mind-Blowing Power of AI!

Expert system features

The following are the critical characteristics of expert systems in AI:

1. Expertise at the highest level

 In every field, AI expert systems offer the highest expertise. You will actually want to tackle issues effectively, precisely, and inventively.

2. On-time response 

Expert systems developed with artificial intelligence can interact with users quickly after receiving a request. The total time it will take to obtain the most accurate solution to the same problem must be less than it would take for an expert to do so.

3. Outstanding reliability 

The expert systems based on artificial intelligence (AI) should be reliable and mistake-free.

4. Flexible 

The Expert system must maintain its flexibility at all times.

5. Effective mechanisms 

Expert systems based on artificial intelligence require efficient mechanisms for editing existing knowledge.

6. Problem-solving abilities

Expert systems can deal with complex decision-making problems and offer solutions.

Expert system components

AI expert systems consist of the following components:

User interface

The user interface of expert system software is critical. The client’s question is passed to the inference engine in a readable format utilizing this part. The outcomes are then shown to the client. Expert systems and clients convey through this interface.

Engine for inference

Inference engines are the brains of expert systems. Problem-solving rules are contained in an inference engine. Search the knowledge base for knowledge. Select the facts and rules you want to apply when answering users’ queries. Infers information from a knowledge base. You can also use it to guess the problem and devise a solution. Your conclusions can also be summarized using this component.

Database of knowledge

Facts are stored in a knowledge base. There is a database containing all information about the problem domain. Knowledge from experts in a particular field is gathered in a big container.

Thus, highly accurate and accurate knowledge is essential for expert system software to succeed.

Expert system development participants

Participant Occupation
Expert in the fieldThe expert system is developed by an individual or group with expertise and experience.
Engineer with knowledgeA knowledge engineer is a technician who integrates knowledge into a computer system.
End-userAn expert system is used by a person or group to seek advice not provided by an expert.

Advantages of expert systems

Expert systems in artificial intelligence (AI) provide the following benefits:

  • Quality of decision-making improved
  • Reducing the cost of consulting experts
  • Providing fast and efficient solutions to narrowly specialized problems is our specialist.
  • Utilize rare expertise efficiently.
  • Answers questions consistently
  • The information must be maintained at a critical level
  • Answers your questions quickly and accurately
  • Adequate decision-making explanations
  • Solving complex and challenging problems
  • Artificial intelligence expert systems can work steadily without getting emotional, tense, or tired.

Expert Systems and Applications

Typical applications of expert systems:

1. Information Management

Official Website : Jira Service Management 

Jira Service Management
Jira Service Management

2. Hospitals and Medical Facilities

Official Website: AETION

AETION
AETION

3. Help Desk Management

Official Website: Freshdesk

Freshdesk
Freshdesk

4. Employee Performance Evaluation

Official Website: Qandle

Qandle
Qandle

5. Loan Analysis

Official Website: Moody’s Analytics

Moody's Analytics
Moody’s Analytics

6. Virus Detection

Official Website: Agilent

Agilent
Agilent

7. Useful for repair and maintenance projects

Official Website : bakertilly

bakertilly
bakertilly

8. Warehouse optimization

Official Website: Intugine

Intugine
Intugine

9. Planning and scheduling

Official Website: asana

asana
asana

10. Process monitoring and control

Official Website: HOERBIGER

HOERBIGER
HOERBIGER

11. Monitor plant and controller operation

Official Website: Process Science

Process Science
Process Science

12. Stock market trading

Official Website: E8

E8
E8

Summary

A decision-making expert system uses heuristics and facts to solve a problem interactively and reliably. Complex decision-making

Expert systems consist of the following components:

  • User interfaces,
  • The engine for inference
  • The knowledge base is the third.

Participants in the development of Artificial Intelligence Expert systems include:

  • Experts in the domain
  • Engineers with knowledge
  • The end users.

Expert systems improve decision quality, reduce costs, and provide consistency, reliability, and speed.

Maintaining expert systems and they cannot providing creative solutions can be expensive.

Stock markets, warehouses, and human resources can all benefit from expert systems.

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